Privacy Policy
Last updated: May 15, 2024
​
This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the service and tells you about your privacy rights and how the law protects you.
By providing your personal data to us (whether via email, in person, or over the phone), you agree to the processing set out in this Privacy notice. Further notices highlighting certain uses we wish to make of your personal data together with the ability to opt in or out of selected uses may also be provided to you when we collect personal data from you.
​
This Privacy notice does not apply to, and Impact Matters Consulting is not responsible for, any third-party websites which may be accessible through links from this website. If you follow a link to any of these third-party websites, they will have their own privacy policies and you will need to check these policies before you submit any personal data to such third-party websites.
1. How we collect your personal data
We may collect and process different types of personal data in the course of operating our business and providing our services. This includes:
​
-
Basic personal details such as your name, job title and company;
-
Contact details such as your email address and telephone number;
-
Website usage data, which may include information such as your device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit and other diagnostic data; or
-
Data that you may provide to us through submitting a contact form and any other personal data relating to you that you may provide.
We may collect or receive your personal data in several ways, including:
-
Where you provide it to us directly, for example by corresponding with us by email, or via other direct interactions with us such as completing a form on our website; or
-
Publicly available sources, such as LinkedIn, to help us keep the contact details we already hold for you accurate and up to date or for professional networking purposes.
​
​2. How we use your personal data
Impact Matters Consulting may use personal data for the following purposes:
-
To provide and maintain services to you and to conduct business, including to carry out our obligations arising from any agreements entered between you and us;
-
To facilitate use of our website and ensure content is relevant, including responding to requests for information or enquiries from visitors to our website and to ensure content from our website is presented in the most effective manner for you;
-
For marketing and business development purposes – to provide you with details of new services and resources or if you provide a testimonial and opted for this to be shared publicly. We will provide an option to unsubscribe or opt-out of any electronic marketing communication sent to you or you may opt out by contacting us;
-
For legal and compliance reasons (audits, tax); and
-
For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our website, services, marketing and your experience.
​
3. Who we share your data with
We may share your personal information in the following situations:
​
-
With third-party service providers: We may share your personal information with service providers to host, monitor and analyze the use of our website and manage payments; and
-
With professional advisors: legal, financial, or other professional advisors.
​​
4. Retention of your personal data
Impact Matters Consulting will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
​
5. Transfer of your personal data
Your information, including personal data, is processed at Impact Matters Consulting’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your province, state, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.​
6. Your rights in relation to your personal data
If you have any questions about our use of your personal data, you should first contact us via the details provided in Section 9. You may contact us to request access to, correct, or delete any personal information that you have provided to us. Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.
Under certain circumstances and in accordance with EU or other applicable data protection laws, you may have the right to require us to:
-
Provide you with further details on the use we make of your information;
-
Provide you with a copy of information that we hold about you;
-
Update any inaccuracies in the personal data we hold;
-
Delete any personal data that we no longer have a lawful ground to use;
-
Where processing is based on consent, to withdraw your consent so that we stop that particular processing;
-
Object to processing based on the legitimate interests ground unless our reasons for undertaking that processing outweigh any prejudice to your data protection rights; and
-
Restrict how we use your information whilst a complaint is being investigated.
​​
You may also ask us not to process your personal data for marketing purposes.
​​
7. Security of Your Personal Data
The security of your personal data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.​
8. Changes to this Privacy Policy
You acknowledge that we may amend this Privacy Policy from time to time to take into consideration changes in legislation, technology, or other issues that may arise. Revised Privacy Policies will be posted on our website. Your continued use of the services following such change means that you agree to and accept the new terms and conditions of the Policy. ​
9. Contact Us
If you have any questions about this Privacy Policy, you can contact us email: katie@impactmatters.ca.